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Sonic Wall-Business Intelligence
SonicWALL designs, develops, manufactures, and sells network security, content security, and business continuity solutions worldwide.
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In a very competitive industry, SonicWALL wanted deeper insight into the profit dynamics of the business, and how operational excellence could make an impact.
Challenge
SonicWall had ERP and CRM platforms that are functionally rich and integrated, but the corporate IT team was fully committed to supporting that environment for ongoing activities. They did not have the capacity to create a robust business intelligence platform to yield the desired insight into the operational and profit dynamics of the company.
SVAM's Solution
SVAM built an Enterprise Data Management platform for robust yet easy to use performance management. The system is built on .NET technologies and makes extensive use of the Qlikview Business Intelligence and the AgilePoint business process engine. The team took an agile development approach that permitted the client to experiment with innovative ideas and deploy those that created the most value.
Results
The Business Intelligence solution has been so successful that it is being deployed among the senior leadership throughout the company. In the next phase, we are integrating the platform with a business process management engine to integrate operations, and with the company's SharePoint portal. By integrating corporate performance information with business process management, SVAM is enabling SonicWALL to close the gap between knowing what needs to be done to optimize performance, and actually taking the actions to make optimal performance a reality. Presenting this capability through SharePoint, the client's window into all operations, extends the power to the entire corporate community. In the future, we are planning to link the performance portal to RFID technologies, making it possible to base decisions on real-time data.
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